A recent article from Insider Higher Ed tells the story of an institutional researcher at the Community College of Beaver County and the effects of his exploration into CCBC’s courses with the highest failure rates. By identifying these courses Brian Hayden started a campus-wide discussion that resulted in a number of policy changes that have positively influenced the educational outcomes of numerous students. You can read the details here (and they are worth reading!) but what really makes me happy is seeing a great example of how the work we do in insitutional research really does make a difference 🙂